Shipping

 We stock and ship from the UK. Please allow us up to 3-5 working days to process orders.
All Parcels will be shipped with Royal Mail and Tracking will be provided once shipped.
 
For UK orders
Express - Next day guaranteed  and tracked - £7.65
1st class delivery -1-3 working days £5.60
2nd class delivery 2-4 working days - £3,70
Free UK shipping if you spend more than £65 
For EU orders
Standard NON tracked shipping (2-11 business days) - £8
Standard  tracked shipping (2-11 business days) - £13
FREE WORLDWIDE SHIPPING if you spend more than £115


For orders to the rest of the world:
Standard  tracked shipping (2-11 business days) - £13
FREE WORLDWIDE SHIPPING if you spend more than £125
 
 
All international Orders are exclusive of VAT but not inclusive of possible duty charges
 
 

Other Information

    Please let us know if you would like to include a message in your package. 

    We do not accept responsibility for any packages lost in transportation once they have been received by the shipping company. 

     

    PLEASE SEE BELOW FOR OUR OFFICIAL POLICY

     

    SHIPPING AND CANCELLATION POLICY

    Our Shipping and Delivery Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Shipping and Delivery Policy at any time.

    We (www.recreationjewels.shop) know that your order arriving on time for your event is VITAL. You shall order with our free standard turnaround time, we never take an order unless we are 100% sure that we can guarantee your deadline. The total delivery time is Order Processing Time + Delivery Time. 

    All orders are shipped through our courier partners. 

    In some cases, shipping may take longer based on your location, which will be communicated to the buyer at the time of the order. Generally, items ship as soon as possible.

    Customs taxes according to the nature of each country shall be borne by the customer and he must be aware of its details according to his country.

    When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. Please refer to your tracking information to get an estimate on when you will receive your item(s).

    Recreation Jewels does not accept responsibility for orders after they have been shipped. If your parcel has been lost in transportation, please email customerservice@recreationjewels.com and we will try to help resolve the situation.

    If your order tracking says ‘delivered’ but you do not have the parcel, there is a chance the parcel may have been stolen or taken by mistake. Recreation Jewels reserves the right to not replace or refund any orders that are marked ‘delivered’, but not received by the customer. 

    If you have any other questions, please contact us at customerservice@recreationjewels.com

    Our standard shipping cost shall apply to the product.

     

    DELIVERY

    • Domestic orders have a standard delivery time of 3-5 business days.
    • International orders have a standard delivery time of 1-2 weeks.

     

    ORDER CANCEL

    Please accept our apologies, occasionally we have to cancel orders for somereasons:

    • Product unavailability: We try to get as much choice as possible onto our website, and occasionally we have to cancel orders when the ordered product is unavailable.
    • Customer cancellation: If you have requested to cancel part or all of your order.

     

    UNETHICAL ORDER & CANCELLATION POLICY

    • In case of any product purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes - the particular order/s will be canceled whatsoever and www.recreationjewels.com will not be liable to pay any refund to you in all such cases.