Shipping

We stock and ship from the UK. We pack orders once a day on working days. Most orders are dispatched the next working day and almost all within two working days. Orders placed at weekends or on bank holidays are dispatched on the following working day.
All Parcels will be shipped with Royal Mail and Tracking will be provided once shipped.

For UK orders
Express Delivery – Next Working Day (Estimated), tracked - £7.65
Royal Mail Tracked 24 (1-2 working days) - £4.99
Royal Mail Tracked 48 (2-3 working days) - £3.99
Free UK Tracked 48 delivery when you spend £65 or more (Tracked 24 and Express are charged as normal)


For EU orders
Standard shipping (2-11 business days) - £6, or £8 with a Recreation Jewels gift box
FREE WORLDWIDE SHIPPING if you spend more than £125



For orders to the rest of the world:
Standard shipping (2-11 business days) - £15, or £22 with a Recreation Jewels gift box
FREE WORLDWIDE SHIPPING if you spend more than £125


All international Orders are exclusive of VAT but not inclusive of possible duty charges

Other Information

    Please let us know if you would like to include a message in your package.

    We do not accept responsibility for any packages lost in transportation once they have been received by the shipping company.

    PLEASE SEE BELOW FOR OUR OFFICIAL POLICY

    SHIPPING AND CANCELLATION POLICY

    Our Shipping and Delivery Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Shipping and Delivery Policy at any time.

    We aim to dispatch orders within 1–2 working days. Delivery times are estimates and may vary depending on the courier, destination and seasonal demand.

    All orders are shipped through our courier partners.

    In some cases, shipping may take longer based on your location, which will be communicated to the buyer at the time of the order. Generally, items ship as soon as possible.

    Customs taxes according to the nature of each country shall be borne by the customer and he must be aware of its details according to his country.

    When your package is scanned by our shipping provider, it automatically sends you an email with the tracking number included. Please refer to your tracking information to get an estimate on when you will receive your item(s).

    Recreation Jewels does not accept responsibility for orders after they have been shipped. If your parcel has been lost in transportation, please email customerservice@recreationjewels.com and we will try to help resolve the situation.

    If your order tracking says ‘delivered’ but you do not have the parcel, there is a chance the parcel may have been stolen or taken by mistake. Recreation Jewels reserves the right to not replace or refund any orders that are marked ‘delivered’, but not received by the customer.

    If you have any other questions, please contact us at customerservice@recreationjewels.com

    Our standard shipping cost shall apply to the product.

    DELIVERY

    • Domestic orders are usually delivered within 1-3 working days of dispatch, depending on the service you choose.
    • International orders have a standard delivery time of 1-2 weeks.


    ORDER CANCEL

    Please accept our apologies, occasionally we have to cancel orders for some reasons:

    • Product unavailability: We try to get as much choice as possible onto our website, and occasionally we have to cancel orders when the ordered product is unavailable.
    • Customer cancellation: If you have requested to cancel part or all of your order.

    UNETHICAL ORDER & CANCELLATION POLICY

    • In case of any product purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes - the particular order/s will be canceled whatsoever and www.recreationjewels.shop will not be liable to pay any refund to you in all such cases.